When it comes to gathering feedback from website visitors, businesses often rely on human interaction. However, with advancements in technology, there is now a smarter and more efficient alternative available: AI bots. These intelligent chatbots can revolutionize the way you collect and process visitor feedback. In this article, we’ll explore the benefits of using AI bots over human interaction for visitor feedback, and why they are becoming the preferred choice for many businesses.
1. Instant Availability: Unlike humans who have limitations in availability, AI bots are available 24/7. They can engage with website visitors at any time, ensuring that feedback is captured promptly, even outside of business hours.
2. Consistency in Responses: AI bots deliver consistent responses to visitor queries or feedback. They are programmed with predefined answers, ensuring that every visitor receives the same accurate information, eliminating human errors or variations in responses.
3. Efficiency and Speed: AI bots can handle multiple conversations simultaneously, allowing them to process visitor feedback efficiently and provide swift responses. This helps in reducing waiting times and improves overall user experience.
4. Scalability: As your website’s traffic grows, managing visitor feedback manually can become overwhelming. AI bots, on the other hand, can handle a high volume of interactions effortlessly, ensuring that every visitor’s feedback is addressed promptly, regardless of the influx of inquiries.
5. Language Support: AI bots can be programmed to support multiple languages, enabling businesses to cater to a global audience. Visitors from different regions can provide feedback in their preferred language, and the AI bot can respond accordingly, breaking language barriers.
6. Anonymous Feedback: Some visitors may feel more comfortable providing feedback anonymously. AI bots offer a non-judgmental and anonymous platform for visitors to express their opinions, concerns, or suggestions without the fear of being identified.
7. Data Collection and Analysis: AI bots can automatically collect and analyze visitor feedback, providing businesses with valuable insights and trends. This data can be used to identify patterns, understand visitor preferences, and make informed decisions to enhance products, services, or website experience.
8. Personalization: AI bots can be programmed to personalize interactions based on visitor data. By analyzing previous interactions or browsing behavior, the bot can tailor responses and provide relevant recommendations, creating a personalized experience for each visitor.
9. Continuous Learning: AI bots can be designed to learn from each interaction, improving their responses and understanding over time. They can adapt to visitor preferences and refine their performance, ensuring a better user experience with every interaction.
While human interaction has traditionally been the go-to approach for gathering visitor feedback, AI bots offer a host of advantages that make them a compelling alternative. With instant availability, consistent responses, scalability, and efficient data collection, AI bots can streamline the feedback process and provide a seamless user experience. Consider implementing an AI bot on your website to enhance visitor feedback collection, improve customer satisfaction, and gain valuable insights for business growth. Embrace the power of AI technology and revolutionize the way you interact with your website visitors today.
We’ve been talking about the different ways you can use chat bots to power up your business – We’ve already covered sales*, support* and feedback gathering*, now we’re looking at TRAINING…
Now this type of bot is going to take a little longer to set up than most because you’ll want to pre-load it with lots of information, but the rewards will be worth it.
Here’s what you do: Pre-load your bot with lots of questions and answers about a specific topic or curriculum.
See the “DIY DAVE” example >> [INSERT YOUR AFFILIATE LINK] Your bot doesn’t have to know everything to start, but lots of pre-loaded questions combined with ongoing questions from your users will ensure it will quickly become an “expert” with massive ROI potential.
Here are just 6 examples:
– A bot that can give advice and support to new parents. – A bot that teaches them how to house train a puppy. – A bot that can guide customers through a complex instructions. – A bot that can teach your readers how to bake a cake. – A bot that can train site members how to use Facebook. – A bot that can train users how to launch their products.
That list is limitless!
You could easily build an entire business around your smart assistant/teaching bots and charge for access.
– Use a training bot to boost engagement and make your site sticky. – Use a training bot as an extra bonus to boost your product sales. – Use a training bot as a membership perk to increase stick rates. – Use a training bot as part of a high ticket coaching program. – Use a training bot to make targeted affiliate recommendations.
Once you have created your bot adding it to your website is easy, just add the code snippet.
Then to maintain your bot and keep things updated, simply login to your ChitChatChimp dashboard from any web browser (great if you are travelling) and add more pre-loaded questions/answers or add new replies to unanswered questions as they come in.
Your visitors, customers and members are ALREADY waiting for this!
The real beauty of this is that your users are essentially talking to you, asking you questions -It’s just that now “you” can have multiple simultaneous training sessions and “you” can have them 24 hours per day, seven days per week and 365 days per year… even when your on vacation and lazing by the pool.
And the cool thing is if you secure your account today you’ll benefit from:
ZERO CHAT LIMITS – Your bots can have UNLIMITED monthly chats.
NO ANSWER LIMITS – No limits on how many answers you add to your bot.
NO TRICKY CODING – Create your first bot in just a few minutes.
Build a training bot – Your Visitors Will Thank You For It!
NOTE: You can add bots to any kind of page including Shopify stores, WordPress sites (great for WooCommerce and Easy Digital Downloads) and they great with mobile too 🙂
As you already know, typical sales conversions fall somewhere between 1% – 5% – That means, even on a good day, 95 out of every 100 people who visit your site will leave empty handed…
It sucks!
We’ve come to expect it – It’s a ‘norm’… but it doesn’t have to be.
If you work hard to bring traffic to your site (or pay for the privilege) all those visitors leaving empty handed is a HUGE waste of time and money.
A CHAT BOT CAN HELP IN DIFFERENT WAYS
Here’s two of them:
ANSWERING PRE-SALES QUESTIONS: No matter how good your sales copy, it will never answer every question your prospects have. They’ll have lots, all racing round their mind while their mouse finger hovers over your buy button.
The more questions left unanswered, the less likely you’ll ever get to see their cash.
Answer their questions immediately. End doubts right on the page and remove any resistance to speed your buyers through to a completed sale.
There’s an added benefit too – Because your bot saves unanswered questions (and all chat logs) you’ll be sitting on a GOLDMINE OF DATA and insight you’ve never had before.
With Chit Chat Chimp you can use this valuable intel to tweak your sales pitch or restructure your offers making them even more attractive.
OFFERING INCENTIVES TO GET SALES: Sometimes even the best offers need a little ‘something extra’ to tip people over the buying line.
Set up your chat bot to ‘bribe’ visitors into buying right now. You can pre-load your bot with questions and answers along with custom greeting messages. So why not set the tone with an incentive?
Train your bot to offer special bonuses, discount coupons, free shipping, two for ones, extended guarantees, trials or other perks that you know will encourage visitors to take action right there and then.
If you leave visitors to go away and ‘think things over‘ then most likely you’ve already lost the sale.
And a chat bot is the PERFECT way to implement this tactic making the visitor feel special and rewarded. Using a chat bot also works better than just offering a perk somewhere on your page where it will be easily missed.
It certainly doesn’t feel like an ‘extra’ to your visitor because everyone gets it.
But when it’s offered by bot it feels real, it feels special in the same way when a salesman in a store adds something extra to ‘sweeten the deal’ for you in person.
Try both of these ideas out today and we guarantee you’ll see immediate positive results.
Go build a sales bot and ramp up your conversions right now
NOTE: You can add bots to any kind of page including Shopify stores, WordPress sites (great for WooCommerce and Easy Digital Downloads) and they great with mobile too 🙂
Special permission to republish this article was granted by Promote Labs Inc.
Here’s a smart way to save your business $1,800 this year or get back 90 hours or more of your time and free yourself to do something more productive instead…
In a recent Promote Labs survey over 70% of web business owners said they spend an average 15 minutes per day answering support and pre/post sale questions.
It’s not HUGE but it does stack up fast and as your business grows so do the demands on your time.
Support comes with a cost too.
If you outsource: 15 Minutes Per Day @ $20 Per Hour = $1,800 a year
If you do it yourself: It’s 90 hours you could be doing more productive tasks.
Which means – A chat bot built to handle support will save you money or give you back LOTS of time!
Here’s just a few ways a bot can help:
– Keep customers happy with 24/7 ‘always there’ support. – Save time by answering repetitive or common questions. – Reduce refunds by helping frustrated/confused buyers. – Save costs of live chat or help-desk services fees. – Minimize support staffing costs.
And unlike support staff, your bots won’t get tired, they won’t arrive late at the office and they’ll never call in sick.
You could teach your bot to answer common questions like:
“Do you have set up instructions/videos” “How can I access my products/downloads” “How do I install this app/software” “How do I reset my password?” “Where are the set up instructions?” “How do I unzip a file” “Do you have an affiliate program” “Can I get a discount” “How much is shipping to … “
And potentially thousands more…
That’s why training a support bot will likely be an ongoing process but you only ever need to answer a question once. Once you’ve saved an answer, the next time your bot is asked that question it will know how to reply and respond accordingly.
And that’s an easy way to create a great first impression!
And the cool thing is if you secure an account at ChitChatChimp today you’ll benefit from:
ZERO CHAT LIMITS – Your bots can have UNLIMITED monthly chats. NO ANSWER LIMITS – No limits on how many answers you add to your bot. NO TRICKY CODING – Create your first bot in just a few minutes.
NOTE: You can add bots to any kind of page including Shopify stores, WordPress sites (great for WooCommerce and Easy Digital Downloads) and they great with mobile too 🙂
Special permission to republish this article was granted by Promote Labs Inc.
